Delete your Fiitmit account
Fiitmit
You can delete your Fiitmit account and its data at any time, from the app or by email.
Option 1: in the app (fastest)
- Open Fiitmit and log in.
- Go to Profile → Privacy & data.
- Tap Delete my account.
- Type DELETE to confirm, then tap Delete forever.
Want a copy first? On the same screen, tap Download my data to get a file with everything we store about you.
Option 2: by email
Can't access the app? Email privacy@fiitmit.com with the subject “Delete my Fiitmit account”, from the email address on your account (or include the mobile number you log in with). We may ask you to confirm it's really you. We'll delete your account within 30 days and email you when it's done.
What gets deleted
- Your account and profile: name, email, phone number, fitness profile and preferences.
- Your workouts, plans, progress, streaks, food logs, mood check-ins and Mind sessions.
- Your AI coach chats and the coach's memory.
- Health and wearable data we received from Health Connect or Apple Health.
- Emergency contacts.
What we keep, and for how long
- Payment records (amount, date, plan, transaction ID) are kept for as long as tax and accounting laws require, usually up to 8 years in India.
- Backups are overwritten within 90 days of deletion.
- Records we must keep to resolve a dispute or meet a legal obligation, only for as long as needed.
Subscriptions
Deleting your account doesn't cancel a subscription bought through Google Play or the App Store. Please cancel it there first (see our refund & cancellation policy). Payments made with Razorpay are one-time and don't renew, so there's nothing to cancel. Deleting your account ends any remaining Pro period.
Only want to remove some data?
In Profile → Privacy & data you can withdraw consent for health data (this deletes the health details you shared and turns off wearable features) without deleting your account. You can also clear the coach's memory from the coach chat menu. For anything else, email privacy@fiitmit.com.